A simple invitation
Guests access the review process through a QR code.
01 / ONLINE REPUTATION
Give your guests a voice.
Build trust.
A stay leaves an impression. With faiReview, help guests turn it into an authentic review through a simple invitation and a QR-code journey.
Let’s talk about it →From experience to reviewIllustrative example
Scan
→Tell your story
→Share
A simple invitation. An authentic opinion.
The context
Satisfaction deserves to be shared.
Even happy guests can forget to leave a review. An invitation at the right moment helps them share their experience and gives the hotel a chance to listen.
How it works
A plan for your hotel.
An authentic voice
They freely share their experience on Google using their own account.
A process for your team
We define where and when to make the invitation, building it into guest touchpoints.
The benefits
Practical goals.
Everyday value.
✓Simplify leaving a review
✓Engage guests while the experience is fresh
✓Make authentic review collection consistent
✓Highlight staff’s role in guest relationships
Use cases
In everyday hotel life.
At reception
At the end of the stay, staff invite guests to share their experience through the QR code.
At guest touchpoints
A QR-code display makes the journey accessible at the places and times chosen by the hotel.
Illustrative scenarios. Features and workflows are discussed for the chosen solution and configuration.
Frequently asked questions
Let’s make things clear.
Are more positive reviews guaranteed?
Reviews reflect guests’ independent opinions. We do not promise a number of reviews or a specific rating.
Does the guest need a Google account?
To publish a Google review, they must sign in with their own account.
How do we start?
We start with how you ask for reviews today and define a process that fits your team.
faiReview